Zelverin™ offers a selection of electronic accessories for everyday use. Our collection includes wireless earbuds, Bluetooth headphones, smart watches, portable chargers, USB-C accessories, wireless mice, LED desk lamps, Bluetooth speakers, mini projectors, and car phone mounts.

Product descriptions and available specifications are provided on the individual product pages. Please review the relevant details before completing your purchase.

Requests to update an order, correct a shipping address, or cancel a purchase should be submitted within 12 hours after the order is placed.

Contact service@zelverin.com . Once an order has entered processing, changes and cancellations are no longer available.

Email service@zelverin.com and include your order number and a description of your inquiry. This information helps identify the relevant purchase.

Zelverin™ offers PayPal and supported credit or debit card payment options. Available methods are displayed during checkout.

PayPal may offer a guest checkout option that allows customers to use an eligible credit or debit card without signing into a PayPal account.

Availability depends on the options shown by PayPal during checkout.

Purchases made through Zelverin™ are processed in United States Dollars (USD).

Zelverin™ does not store complete credit or debit card details on its own servers. Payment information is processed through the applicable authorized payment provider.

Standard order preparation takes 2–4 business days before dispatch. During holidays and other busy periods, processing may take up to 5 business days.

A flat shipping fee of $5.99 applies to each order, regardless of destination.

Estimated shipping transit times after dispatch are:

• United States: 10–15 business days.
• Canada, United Kingdom, and Australia: 11–16 business days.
• Rest of World: 15–20 business days.

These timeframes are estimates, not guaranteed delivery dates. Order processing takes place before the transit period begins.

International shipments are sent on a DDU (Delivered Duty Unpaid) basis. Applicable customs duties, import taxes, or clearance fees are the customer's responsibility.

Customs processing may also affect delivery schedules.

After dispatch, a shipping confirmation email will include your tracking number.

The tracking system may require 1–3 business days after label creation before the first shipping updates become visible.

A short delay in tracking information does not necessarily mean the parcel has been lost.

If the shipping carrier confirms that your package has been lost in transit, a replacement will be arranged without an additional shipping charge.

Contact us promptly and provide photographs showing the damage within 72 hours of delivery.

A replacement will be arranged at no additional charge under the applicable shipping policy.

Zelverin™ offers a 30-day return window for eligible items, beginning on the date the product is received.

Standard returns require the product to remain unused, in its original condition, and in its original packaging.

Original tags, where applicable, and proof of purchase must also be provided.

Submit a request by emailing service@zelverin.com .

If the return is approved, you will receive a return shipping label and instructions explaining where to send the item.

Returns sent without prior authorization will not be accepted.

To obtain another product, submit a return request for the original item. Once the return is accepted, place a separate order for your preferred product.

Once a return is received and inspected, you will be notified of the decision.

Approved refunds are issued to the original payment method and may take up to 10 business days to process. Your bank or card provider may require additional time to display the amount.

If more than 15 business days have passed since approval, contact service@zelverin.com.

Please do not ship an item before receiving return approval. The authorized return instructions will include the appropriate shipping label and destination.

Eligible customers receiving orders in the European Union have a statutory 14-day withdrawal right, subject to applicable legal conditions.

This right operates independently of the standard 30-day return policy.