Information We Receive

Different interactions with Zelverin™ may require different categories of information. Some details are provided directly by customers, while other information is generated automatically through website activity.

Information Provided by You

You may submit personal information when you:

• Purchase products through our online checkout.
• Register or manage a customer account.
• Choose to receive email communications.
• Contact us regarding products, orders, or customer support.

Depending on the interaction, this information may include:

• Full name
• Email address
• Telephone number
• Billing address
• Delivery address
• Payment-related transaction information

Information Collected Automatically

When you access the website, certain technical and browsing information may be recorded automatically.

Examples include:

• Internet Protocol (IP) address
• Browser type and version
• Device information
• Pages visited and website interactions
• Cookie identifiers and related technical data

This information helps support website operation and provides insight into how visitors interact with our store.

Reasons We Process Personal Data

Information collected through Zelverin™ may be used for activities connected with operating our online store and supporting customer purchases.

Order Handling

Customer details are used to process purchases, coordinate payments, arrange shipment, and provide order-related notifications.

These notifications may include purchase confirmations, shipping updates, and tracking information.

Store Experience

Browsing and interaction information may help us understand website performance, improve navigation, and make product information easier to access.

Customer Communication

Contact information allows us to respond to questions, clarify purchase details, and address customer service requests.

When customers have chosen to receive marketing messages, their email addresses may also be used to communicate product news or promotional offers.

Transaction Protection

Certain information may be processed to identify suspicious transactions, discourage unauthorized activity, and support fraud prevention.

Personal Information Security

Zelverin™ recognizes that payment information and customer details require appropriate safeguards.

Encrypted Payment Transmission

Sensitive payment details submitted during checkout are transmitted through secure connections and processed using the encryption technology supported by the authorized payment provider.

Controlled Information Access

Access to customer information is intended to be restricted to authorized personnel and service providers who require it for legitimate operational purposes.

Such information should be handled with appropriate confidentiality and security safeguards.

Payment Card Information

Zelverin™ does not retain complete credit or debit card details on its own servers after transactions are completed.

Card information is handled by the applicable authorized payment processing provider.

Information Sharing & External Partners

Certain business operations require the involvement of external service providers.

Information may be shared with trusted partners involved in processing payments, operating the website, coordinating delivery, and supporting other necessary services.

We do not disclose customer information to unrelated parties for unrestricted independent use.

Advertising & Measurement

Depending on the marketing tools enabled on the website, advertising and analytics providers may use cookies, pixels, or similar technology to measure interactions or deliver relevant advertising.

These technologies may involve information about activity across websites and digital services.

Referenced Privacy Policies

The providers listed above are responsible for their respective privacy practices and disclosures.

Advertising preferences may be managed through available provider controls, website privacy settings, or supported browser options.

Cookies & Website Technologies

Cookies are small information files that websites may place on a visitor's device to recognize certain browser settings and support website functions.

Zelverin™ may use cookies and related technologies for the following purposes.

Essential Cookies

These technologies support functions necessary for online shopping, including shopping carts, checkout processes, and certain account features.

Performance & Analytics Cookies

These cookies may provide information about website activity, helping identify navigation patterns and potential improvements.

Advertising Cookies

Where enabled, advertising technologies may be used to assess marketing performance and display relevant promotional content.

Shopify Cookie Information

More information about cookies associated with Shopify services is available at:

https://www.shopify.com/legal/cookies

Links to Independent Websites

Some pages may include links to websites, platforms, or tools provided by external organizations.

These third-party destinations operate under their own privacy notices, security measures, and information handling practices.

Zelverin™ does not control the privacy activities of independent websites.

We recommend reviewing the relevant privacy documentation before sharing personal information through an external service.

California Privacy Disclosures

Zelverin™ recognizes the importance of providing accessible privacy information to visitors, including those located in California.

Privacy Policy Availability

This Privacy Policy is intended to be accessible through the website so visitors can review how personal information may be handled.

Accessing & Correcting Information

Customers may request assistance with updating or correcting personal details by contacting our customer service team.

Certain information may also be managed through available customer account features.

Policy Updates

Revisions to this Privacy Policy will be reflected on this page.

Browser Privacy Signals

Browser privacy preferences, including Do Not Track signals, may be interpreted differently by different technologies and services.

The effect of these settings depends on the website's actual tracking configuration and applicable privacy requirements.

Information Concerning Children

Zelverin™ does not knowingly seek to collect personal information from children younger than 13 years of age.

If a parent or legal guardian believes that a child has provided personal information through our website, they should contact us promptly.

We will review the concern and take appropriate steps to remove the information when required by applicable law.

Contact: service@zelverin.com

Security Incidents & Data Breaches

Protecting customer information includes responding appropriately when a potential security incident is identified.

If a data breach affects personal information, the circumstances will be assessed to determine the appropriate response.

Where notification is required, affected individuals will be informed according to applicable legal deadlines and notification requirements.

Notifications may be communicated through email or a website notice when appropriate and legally permitted.

Commercial Email Communications

Email addresses may be used to communicate information directly related to customer purchases.

Such messages can include order confirmations, shipping notifications, and responses to support inquiries.

Customers who choose to receive marketing communications may also receive product updates, promotional information, or other relevant store announcements.

Email Communication Standards

Commercial email practices are intended to follow applicable requirements, including relevant provisions of the CAN-SPAM Act.

• Sender information should accurately identify the source of the message.
• Email subject lines should not misrepresent the content.
• Advertising emails should be identified as required by law.
• Promotional messages should provide an available method for unsubscribing.
• Valid opt-out requests should be processed within applicable legal timeframes.

Unsubscribing from promotional messages does not necessarily prevent essential order-related communications.